Coordinating appointments with providers to ensure timely delivery of diagnostic and treatment services
Maintaining communication with patients, survivors, families, and the health care providers to monitor patient satisfaction with the Cancer care experience
Ensuring that appropriate medical records are available at scheduled appointments
Arranging language translation or interpretation services
Facilitating linkages to follow-up services
Providing access to clinical trials
Building partnerships with local agencies and groups
Providing patient information on co pay assistance programs
Enroll patients on drug specific co pay programs
Provide patients with information regarding the out of pocket expenses
Provide information to patients regarding specific support groups and meetings
Coordinate with our Patient Advocate nurses to facilitate any unmet patient needs
Refer patients to our social workers
Guide patients through and around barriers to help them overcome obstacles faced in accessing or receiving treatment